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FAQ
You can quickly answer frequently asked questions about ordering on the Desermonde site.
If you do not find the answer you are looking for, please leave a message through the Contact page.
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How can I place an order?You can order without logging in. You can order at least 24 hours in advance of your desired date and time within the pickup time. Enter the quantity and pickup time, then enter your address and phone number. You can pay by card. If you would like to pay in cash, please place your order through Instagram DM.
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Where exactly is the pickup location?Pick-up is in front of the Pasteur station exit on Metro lines 6 and 12. There is one exit each for Line 6 and Line 12. We are facing each other across the crosswalk. You can pick it up right away when you come out the exit.
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How should I store it?You can enjoy the best taste of the roll cake if you eat it within 2 days of picking it up. Always keep refrigerated before eating. If kept airtight, it can be stored for up to 5 days. Due to the nature of the dessert, avoid refrigerator odors. Please transfer it to an airtight container or wrap the box for storage.
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